How can we
help you?

All questions are welcomed so please don’t hesitate to get in touch with us. We ask you check out our FAQ first as you may just find the answer to the question that you’re looking for.

For information on the booking process please refer to our Booking Options Information Page Click here

Once your order has been processed and paid, you schedule a specific time with us to meet you at your hotel or villa. We will be there right on time. You must be there to meet us when we deliver.

Our return service is the same as our delivery service. If you have paid for delivery we schedule a pick up time and date. We meet you at your hotel, quickly asses the bikes. The process takes around 5 mins from start to finish. Alternatively you can return your bikes in store during office hours Thursday – Sunday 9am – 5pm (Closed Tuesday & Wednesday).

Running late to your scheduled delivery or pick up time? Contact us as soon as possible and we will do our best to accommodate you.

Sure you can! Just let us know before your scheduled pickup time and we can arrange a bike rental extension for you.

If for whatever reason you need to cancel your booking with us let us know as soon as possible. For more information on cancellations please refer to our Cancellation Policy for more details.

In Puerto Viejo and the surrounding area the most popular way to get around is by bicycle. It is generally safe to bike around town and the surrounding area. We just advise you to be cautious at night time. Using the reflective gear provided and biking together with someone else is a good option.

The climate remains relatively consistent all year round hovering around 30°C (86°F) during the day and drops to around 21°C (70°F) at night. Its a rainforest, so expect some rain! But like any tropical climate the sun can come out around 10 mins after a heavy downpour. 

Dry Season is usually from February – May  and again from September – November. However, it’s not a given. Some years rain more than others. 2020 has been a dry year so far!

We highly recommend Puerto Pirata at sunset for a 2×1 cocktail or artisanal beers and some some tiki tacos with a beautiful scenic view of the bay. 

Another favorite of ours is Salsa Brava, where you can drink some natural teas, or cocktail fusions, watch the surfers surf the famous Salsa Brava wave all the while enjoying some reggae roots music and a beautiful view of the bay.

Koki Beach is a nice nighttime dinner spot, it has a lovely ambience and great service to match their delicious menu.

For Caribbean food, we recommend Soda Lidia’s Place, hidden in the back of town on Avenida 67. Gindra’s Spot on weekends at Chaman Mercadito. Take it Easy food truck in Cocles only on weekends, Rasta Cris cooks delicious Caribbean food.

You can visit the Botanical Garden in Playa Negra to see all the tropical flora and fauna the area has to offer. They also offer chocolate tours.

We highly recommend Finca Two Waters, it’s a scenic lookout point where you can see the ocean from Cahuita to Manzanillo. You are so high up that you see Toucans flying at eye level, spot monkeys in the trees. You can also go from the lookout point on a mini jungle hike to the waterfall and take a cool dip.

A day trip to Cahuita is a must, you visit the Cahuita National Park, take a walk through it and you will see a lot of nature and animals in their natural habitat. Stop into town and go to Delrita Patty, they serve traditional Caribbean pies with meat and sweet plantain or pineapple options. Ask for their famous Hiel drink also.


Puerto Viejo and the surrounding area offers a variety of accommodation options to suit every budget. From 5 star hotels and Villas, to nice and comfortable 3 star hotels cabinas and fancy hostels.

For a unique experience, we reccommend Perezoso Villa and The Dome, both located in Playa Negra and both equally charming and set in a lush tropical rainforest setting.

For fully equipped, large spacious houses, we recommend Brisas del Caribe which is located in Playa Negra.

If you are after an up market hostel vibe with private rooms in the center of town, we highly recommened Kan Wolaba Poshtel or Casa Wolaba .

If you are planning a special event in the area and need a photographer to document it. We reccommend Elena De Luca. Check out her folio, and contact her for a quote. She specializes in portrait sessions and art direction if you’d like to do an artistic portrait rather than a traditional one.


If you didn’t find the answer to your question in our FAQ, please get in touch. Fill out the contact form on the Contact Us page and we will be sure to reply promptly to you.

"Excelente servicio, muy amable y puntual. Recomendado."
Julio Martinez
Costa Rica, 2020
"Nos trataron súper bien, los 2 muy amables! Las bicis estaban muy bien cuidadas y nos gustó muchísimo el servicio de entrega y recogida de las bicis en el lugar donde uno se hospeda. Súper recomendado! "
Paula Laura
Costa Rica, 2020
" We have been leasing bikes from Puerto Viejo Bike Rentals for 4 years and plan to return again next year. They are professional, always make sure that their bicycles are in top-notch condition & are easy to reach. In past years we have worked with Puerto Viejo Bike Rentals to secure our rental before we travelled & our bikes are always ready & waiting for us upon arrival. I highly recommend them for bike rentals"
Mari-Claire, Tim & Their Kids
canada, 2016 - 2020